AIB Operates by Licence From the State Yet Unilaterally deletes Cash Availability - Tóibín
Aontú leader Peadar Tóibín TD has criticised the AIB decision to change seventy fully functioning retail branches to cashless branches.
Speaking today, Peadar Tóibín TD said
“AIB Operates by licence from the State yet unilaterally deletes cash availability from customers. This is not good enough. There is a significant banking review underway which should be the location for discussions such as this. Yet AIB has ignored its collective responsibility to customers. AIB has shown complete disregard for the Irish people by removing cash services in 70 branches. Our banking sector is in complete disarray with the withdrawal of KBC and Ulster Bank. The market is over concentrated in the hands of just a few operators. This gives the remaining banks enormous supplier power and now they can do what they want. As families struggle across the country, AIB has shown that it’s only committed is to increasing shareholder dividends and not to its customers”
“Customers are being put under massive stress due to this disregard. One constituent told me that she had to wait 50 minutes just to get through to AIB’s customer service. In addition to this, reports to the committee of Public Finance have also highlighted the demoralising conditions bank staff are being subjected too. Banks must not be allowed to treat their staff and customers like this” Tóibín continued
“Trust in the bank sector is at a remarkably low level. As we enter financially uncertain times it’s vital that the government try to re-establish trust in institutions. The government must encourage AIB not to procced with this conversion to cashless services” Concluded Tóibín